Refund Policy
A legal disclaimer
At D2C Digital Solutions, we prioritize the satisfaction and confidence of our clients. We offer a 10-day money back guarantee from the date of payment to ensure a risk-free collaboration experience.
If the agency causes significant delays in fulfilling its commitments, the client may request a refund. However, please note that refunds will not be issued based on a profitable Return on Ad Spend (ROAS).
For any grievances or refund requests, the client can send an email to info@d2cdigitalsolutions.com. It is important to note that delays caused by the condition of the onboarding checklist or any other agency requirements will not be eligible for a refund.
We are committed to providing exceptional service and addressing any concerns promptly and professionally.